A new theme is being discussed. Perhaps the product page only needs dimensions or package information. Have the existing purchase journey reviewed before the wish to rebuild becomes a project.
View scope and price See the exampleA new layout changes many things at once. First record what makes purchasing difficult: are dimensions missing at selection? Is a variant no longer identifiable in the cart? Without these tasks, the reasons for rebuilding stay unclear.
The purchase journey check examines one product page and the cart. You receive annotated findings and suggestions to guide the next discussion about rebuilding.
But the complaints concern one product or selection. A scoped starting point may be worthwhile.
Missing package or fit information remains a problem in a new theme until someone adds it.
A fictional shop plans a new theme. Its shelf product page leaves three buying decisions open. These could become individual tasks:
These findings produce a change list. Your implementation provider checks the existing system to determine whether another theme is needed.
The purchase journey check is enough for visible usability. If you also want existing analytics data examined, choose the shop diagnosis.
We review one product page and the cart. Find out where information is missing and which changes to test first.
We examine one purchase journey and the available analytics data. The report sets out findings, open questions and the next tests.
The shop diagnosis includes the qualitative purchase journey check. You need only one service for the same journey.
'Improve the product page' leaves much open. 'The selected shelf width must also appear in the cart' describes a state someone can verify after the change.
The location and expected behaviour help your shop provider estimate the work. If the theme cannot support the change, that gives a specific basis for discussing a switch.
Purchase journey checkYou do not need to have commissioned a new design. These details define the review:
Choose a product where selection, variants or accessories matter.
What should change? A recurring question is more useful than a preferred colour.
An already chosen shop platform or existing provider belongs in the discussion.
Your shop is accessible and a larger rebuild is being considered. The check helps identify the tasks needed.
It is too early for a shop without a usable product page. An already decided migration also needs separate technical planning.
Ask us for adviceIf so, the problem that cannot be solved in the current theme should be clear. The report describes the affected locations. Your provider uses them to assess whether an adjustment is enough or a switch is needed.
Yes. The annotated screenshots and change suggestions can be shared. One round of written questions about the report is included.
The qualitative check needs an accessible product page and cart. Backend and tracking access are not required. Additional data access for a shop diagnosis is agreed separately.
The purchase journey check is limited to the product page and cart. A full checkout review, migration and implementation require their own scope.
A new look does not answer a size question. We start where customers choose a variant and check their selection in the cart.
All services for Online shops
