For online shops, websites and digital products
USA · USD

Repair tracking & consent

Missing or duplicate events? We correct your measurement setup and test whether it respects the visitor's consent choice.

US$1,699.00
Total price · one-off
VAT-exempt under section 19 of the German VAT Act
Add to selectionOne of each service per project. No automatic commitment.
SaveCompareAsk us for advice

Non-binding enquiry. Work starts only after you accept our offer.

01 / YOUR DELIVERABLE

What you receive.

Your result
Corrected integration of the agreed measurement events and consent signals
Handover
Test record covering events, consent states and documented limits
Follow-up questions
One written round of follow-up questions about the result

Included

  • One existing website with one GA4 or Matomo property and an existing consent banner
  • Up to five agreed key events and three bounded technical corrections
  • Correct the integration in the theme, website or existing tag manager where access permits
  • Test on desktop and mobile before a choice, after rejection, acceptance and withdrawal
  • Hand over a change log, event list and documented functional test

Excluded

  • No new server-side tracking, advertising accounts or campaigns
  • No legal review, drafting of consent wording or blanket privacy approval
  • No recovery of previously unrecorded visits or guarantee that every platform's figures will match
02 / A CONCRETE EXAMPLE

One click is counted twice

A consent gate blocks two measurement paths and lets one permitted path reach the event log.
Fictional sample project
The context
In a fictional store, clicking “Add to cart” sends two equivalent analytics requests. One comes from the theme, the other from the tag manager.
The finding
The duplicate trigger distorts this event. We also check whether both integrations respond to the same consent choice.
Next step
We remove the agreed duplicate trigger and repeat the purchase path in all four banner states. The record shows which request is sent and when.

Other situations we check

Events disappear after a theme change

The store works, but an event that used to be recorded no longer arrives. We check the trigger in the affected theme and the path through to the measurement request.

The banner and measurement disagree

You reject analytics but still see requests to the measurement system. We distinguish loaded scripts from data actually transmitted and inspect the request contents.

View the free sample report
03 / HOW WE WORK

The path to your deliverable.

  1. Agree triggers and purposes

    We define up to five events and the existing consent signals.

  2. Correct the affected integration

    We address up to three agreed technical causes in a suitable test environment.

  3. Retest the four states

    We repeat the agreed paths before a banner choice and after rejection, acceptance and withdrawal.

04 / IS THIS RIGHT FOR YOU?

Is this service right for your project?

Suitable if …

  • Events are missing, counted twice or do not respond correctly to the banner
  • You need specific corrections to an existing measurement setup

Not suitable if …

  • You want to bypass rejection or fully reconstruct old data
  • Several stores, measurement systems or new advertising integrations need to be set up together

Possible overlaps with: Analytics data check, Frontend optimisation. For a combined enquiry, we agree any overlapping work before commissioning.

05 / WHAT WE NEED

What we need from you.

  • An accessible website and a specific list of affected events or discrepancies
  • After commissioning, suitable access to the website, banner and measurement system, plus a way to test
  • Consent purposes confirmed by you; do not send credentials through the enquiry form
Timing and handover
We agree the delivery date after reviewing the affected environment, before you commission the work.

Do not send passwords or tokens.

Terms explained

Measurement event
A defined action, such as successfully submitting an enquiry.
Consent signal
The technical message saying which purposes a visitor accepts or rejects.
Test record
A record of the paths, states and results checked.
Before you decide

What would need to add up for you?

Compare your own assumptions with the costs of analysis and implementation.

Calculate your own scenario
Before your enquiry

Questions about the offer.

What is included, what do you need and what happens after your enquiry?

The process in detail
Do I need an analytics data check first?

No. If the fault and technical scope are already clear, you can request the repair directly. We take account of areas already investigated in a data check rather than charge for the same review again.

Can this recover missing historical data?

Unrecorded events cannot be recreated retrospectively through this repair. The work concerns future collection. We document known gaps so your team does not unknowingly compare old and new figures.

Does this include Google Ads, Meta or server-side tracking?

The package covers one GA4 or Matomo property and its technical consent handling. New advertising integrations, campaigns and a new server-side measurement infrastructure are not included.

Does a loaded script mean data is already being sent?

No. A script can be loaded without sending a measurement event. We therefore inspect network requests, their contents and consent signals together. A visible script name alone is not enough to establish a finding.

What happens if the fault is in a third-party app?

Before commissioning, we check whether the affected area can be changed. We document platform or app faults we cannot edit with a reproducible test case. We cannot require a third-party provider to make a change.

When does work begin?

We agree the delivery date after reviewing the affected environment, before you commission the work.

Which access is needed?

An accessible website and a specific list of affected events or discrepancies After commissioning, suitable access to the website, banner and measurement system, plus a way to test Consent purposes confirmed by you; do not send credentials through the enquiry form Credentials must not be included in the enquiry. Details are agreed only after written commissioning.

What happens after handover?

One written follow-up round is included. The service scope lists the analyses, designs or technical changes covered by the package. We agree additional work with you before it begins.

Ask an expert